Managing Your Service Types / CPT Codes
TherapyZen provides an industry approved list of 60 CPT codes and services. You can set a particular service as your default for all new appointments that will include the CPT Code, Service Type Descripton, Service Rate, and Service Duration. You may also edit your service types or even create your own.
1. Getting started
Click Settings in the main navigation menu to get to the Service Types area.
2. View all available service types
Locate and click the CPT/DX Codes tab in the settings area. When the Service Types list loads, you will have access to all 60 CPT Codes/Services provided by TherapyZen. To edit any specific service type, just click the edit button next to a service type.
3. Create a new service type
To create you own, just click the New Service Type button at the top right of the Service Types area.
Important Update: December 5, 2023
Enhancements to CPT Code Usage.
In this latest update, we've made improvements to the functionality of existing CPT Codes. Please take note of the following changes:
- Duplicate CPT codes are now allowed, provided each code has a distinct modifier or combination of modifiers.
- CPT Codes must consist of 5 digits; however, codes that begin with "+" are now permissible.
For example: +90836 - Modifiers will be displayed when selecting a CPT Code during appointment scheduling and setting appointment statuses.
- Modifications to existing CPT Codes will not impact existing invoices and superbills.
- Be aware that modifications to existing CPT Codes will affect currently scheduled appointments that use the same CPT Code.
4. Complete your new service type details
Fill out your new service type details and be sure to check the Default checkbox to set your new service type as the default for all new appointments. You can also set service types as Inactive by clicking the Inactive checkbox if you want to remove them from the list.
4a. Portal Friendly Description
Your service types may use a clinical description for internal or insurance purposes, however you may want to add a user-friendly description of this service for your clients viewing them in the portal when requesting a service.
5. Verifying your default service type
Once you have set a default service type, you will see the service type applied in the New Appointment Form when scheduling appointments from the calendar. You may edit or choose a different service type while creating new appointments if needed.
